Judgment - Displays willingness to make decisions Exhibits sound and accurate judgment Supports and explains reasoning for decisions Includes appropriate people in decision-making process Makes timely decisions.Customer Service- Manages difficult or emotional customer situations Responds promptly to customer needs Solicits customer feedback to improve service Responds to requests for service and assistance Meets commitments.Project Management- Develops project plans Coordinates projects Communicates changes and progress Completes projects on time and budget Manages project team activities.Problem Solving- Identifies and resolves problems in a timely manner Gathers and analyzes information skillfully Develops alternative solutions Works well in group problem solving situations Uses reason even when dealing with emotional topics.Analytical Synthesizes complex or diverse information Collects and researches data Uses intuition and experience to complement data Designs work flows and procedures.Must be sensitive to the needs of the Native American Indian community, their culture, traditions, and background. Maintain confidentiality of all patients, and employee information.Must have excellent Customer Service skills, positive attitude, and be a team player.Medical Terminology, Anatomy and Physiology Coursework.Previous experience working in an outpatient clinic or doctors office.Medical Scribe Certification and Aptitude Test (MSCAT) certification after 200 hours on the clinic floor, preferred.Lists all proper diagnoses as well as any follow up instructions and prescriptions, as dictated by the provider.In doing so, the medical scribe continuously checks on the progress of this data in order to get the patients workup complete so the provider is able to make decisions regarding the patient. Completes the patients chart by transcribing results of any labs, x-rays, or other evaluations.Transcribes any consultations or discussions with family members and/or the provider.Is an expert in the use of various templates and documentation techniques available in the EHR (Electronic Health Record) system, and use these tools efficiently so individual encounters can be well documented, as well as accurately congregate data collected for statistical reports.Documents any procedures performed by the provider or nurses, on the electronic medical chart.Accompanies the provider into the patient examination room in order to transcribe the patient history and physical examination as given by the patient and provider.The primary role of the Medical Scribe is to assist the provider with documentation of patients medical chart during his or her visit.This position will have no direct involvement in patient care but has an interdepartmental role in assisting nursing and front desk staff. The Medical Scribe will be responsible for clearly recording each patients symptoms, history, physical exam and documenting the diagnosis.
The Medical Scribes will follow all local, state and federal guidelines regarding documentation into the electronic health record. It will be the responsibility of the Medical Scribe to annotate any dictated or written information for the treatment of patients. The primary goal is to increase the efficiency and productivity of the provider. Medical Scribes are individuals trained in medical documentation who assist a provider throughout their shift.
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